|>>|| Shipping Terms
||>>|| Returns and Claims
Monday – Friday: 8 am to 5 pm PST
Saturday & Sunday: Closed
Daily 8 am to 3 pm PST
Q. What is your minimum order amount?
A. Our minimum for new orders and re-orders is $500.
Our minimum order amount will ensure you receive flat rate shipping on your order including any back‑orders.
Q. What is my shipping going to cost?
A. Shipping is capped by each zone that it ships to and applies to back-orders. See our Shipping Terms
Q. Do you offer Discounting?
A. Yes. We have a standard discount program that is based on order volume:
Discounts are applied to each new order submitted that exceeds the stated order $ amount.
*Discounts for annual volume are available and must be approved by management.
Q. Which credit cards are accepted?
A. We Accept all major credit cards.
Q. Do you offer a dating program? or Terms?
A. We do not currently offer a dating program, but you may apply for net terms by completing a term sheet and providing 3-5 valid references.
Q. How do I purchase products online from your company?
A. VIP International is a wholesale company that supplies home and garden decor to our distributors throughout the country. In order to view pricing, you must be a valid retail company that distributes home decor products. You may register with your company information by clicking the "Register" link at the top of the web page. You will be asked to provide your company information at that time, and also create a password that you will use to Sign in at future dates.
Q. How do I view pricing?
A. After you have registered your company information
Q. How do I order?
A. You can order online through our website once you have registered or by calling our office during business hours (
Q. What if I am a California Resident?
A. In compliance with the tax rules and regulations for California, all California customers must provide an active Resale License Number. All orders will be held until a Resale License Number is received and verified. Customers outside of California are not required to provide this number, but it is recommended.