Coronavirus Impact Update: Operation Level - Modified
Current Customer Service Hours: 8:00 - 3:00pm PST
With the ever-growing concern of the spread of the Coronavirus (COVID-19) we want to keep you up to date with our current plans and policies to help maintain the health and safety of our employees, while still providing the best customer service as we can.
In our area of the country, many of our youth and adult events, schools and businesses are being interrupted by the effort to slow the spread of the Coronavirus. We are very mindful of the impact that this has on our staff and their families. We are taking safety measures to help protect our employees and accommodate the disruptions to their daily lives. We will continue our daily operations as normal and have staff that is available to help with any concerns or needs that you have. We have provided options for staggered or remote work for our employees as well as modified work schedules. These measures should have no major impact on our capabilities to fulfill and provide goods or services to our customers. We expect no delays or issues with our fulfillment process at this time.
Many of our customers have growing concerns about product availability and delivery. We have had only minor delays with our production and delivery schedule of our goods from overseas. At this time, we have received and continue to receive our manufactured goods according to schedule. We will try to make our customers aware of any unexpected delays if they arise. Continue to check our website for the most current product availability.